We have received feedback from applicants about a decline option when they only see "Accept" on the scholarship tiles in the "Need Attention" section. Applicants do not notice that they can click elsewhere on the tile to review offer details and select "Decline".
Can a decline option be added to the scholarship tiles in the "Needs Attention" section for students?
We have updated instructions in the different sections of our website (FAQ, Application Completion, and Checklist) to include information about accepting OR declining your scholarship offer, but it would be helpful if both accept and decline options appear in one location.
Client Name "shard name" | auburn |
User | Applicant |
Functional Unit | Communications, Application Categories |
Employee Name | Ashley Darabaris |