Currently, users can't enter any student-specific notes in in the system for taking action on their applications. For example, users cancelling a student because of academic misconduct can't indicate that anywhere when updating their Category. Could we please add an optional 'Note' or 'Action Note' or 'Comments' section on the Categorize pop-up that users could later search on?
Client Name "shard name" | wisc |
Employee Name | Keith Brown |
Hi Carrie. We do not find the application notes to encompass exactly what we need. You cannot filter on the application notes in a grid (so you can't find all the students who were canceled for something like study abroad etc). The notes are also not exactly the cleanest for a clear audit. Adding the note would not be on the same line as the cancellation in the audit history and since notes are text based, there could easily be inconsistency it wording (i.e. GPA vs GPA too low). Lastly, it also adds another step (and clicks) to the process. Does this help clarify the request?
Thanks!
Do you all use the application notes? Is there a reason those don't work for this scenario?