Could the offset be modified for the Reference Reminder, please? It would be ideal to have the offset be the "# of days until the application closes."
Currently, it is # of days since reference was originally requested, which means that not all references will receive reminders nor will the reminders be necessarily timely. If modified to "# of days until the application closes," then the college could adjust the offset multiple times throughout the application cycle. This would afford the college the latitude to consider factors such as the day of the week, school breaks, etc. and send reference reminder requests in a timely manner that fits their institution. It also may help close the gap in unsubmitted references and perhaps thereby increase completed student applications.
Client Name "shard name" | stockton |
User | System Admin , Applicant, Reference |
Functional Unit | Automatch |
Employee Name | Allison Monroe |