Kaitlin Landman - University of North Dakota - would like to have the ability to CC and BCC multiple users on a particular opportunity's communications.
Employee Name | Khanh Nguyen |
Client Name "shard name" | unt, memphis, und, csulb, wisc, pstcc, uamont |
User | Opportunity Admin |
Functional Unit | Communications |
Towson would also like this enhancement. It is detrimental to our process to be copied on any detached post-acceptance question emails.
Wisc would also like this piece of functionality. They are decentralized institution likes the flexibility of being able to customize communications on an opportunity-by-opportunity or scope-by-scope basis, but they are losing out on the CC/BCC funcationality that is available at the template level.
Tyler Harrison from University of Arkansas-Monticello (uamont) would like the ability yo BCC an email on opportunity specific communications.
"Award Offer Notification emails allow me to BCC myself in the message template under the communication tab, but I do not see this option for the personalized offer notification that is available within the opportunity.
I know AW keeps a record of the email, however, I like to image in the emails into our imaging system, so other departments such as admissions can see the offer. This is why I like to BCC myself on all offers that are sent from AW."
Gypsy Harrill from Pellissippi State Community College would like this ability as well
Tyra Krause from University of North Texas has also requested this.
They detached the templates in order to allow OAs to tailor communications to their specific departments, however they also use the CCs they receive as an audit trail so not being able to receive copies of opportunity specific comms leaves a gap in their auditing/reporting.
Oliver Mamangun (CSULB) would like this FER. They want to get a copy for the email that is sent to applicants.
Memphis would also like this enhancement.