Business Problem: Client wants a specific client defined role to be able to answer administrative questions on the general application. However, by granting this permission to a role, the ability to force apply applicants to an opportunity is also granted. The customer does not want this role to have the latter functionality.

One suggestion: Permission structure for roles is currently bundled into packages. Unbundling these permission sets and allowing for a more granular selection of permissions would solve the customers problem, so that the ability to answer administrative questions can be independent from granting the ability to force apply applicants.