When using the Remote ID Import, its confusing to Reviewers that they land on the Applicants/Admin tab to log in

So that is the problem, reviewers who are staff or faculty don't understand why they're not logging in on the References and Reviewers tab.

They would like the ability to change the name of that other tab, or in their case, since they aren't using reference questionnaires, and ALL reviewers are also staff/faculty, remove it altogether.

Client is still in implementation so they aren't on the drop down list below: Northwestern SES shard is just northwestern.

They are actually considering NOT using the remote identity API because they think this will confuse their staff/reviewers.

Thanks!

  • Guest
  • Jan 9 2017
  • Reviewed: Voting Open
Employee Name Mary Trautman
Client Name "shard name" utmb, monroecc, sjsu, northwestern, IU
User Reviewer
Functional Unit Reviews
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  • Alina Haas commented
    August 12, 2022 18:23

    YES! Most of our time answering reviewer questions is having to explain that the sign in page defaults to the applicant portal and they have to change the tab FIRST then log in. We have screenshots and try to be as clear as possible but a good number of reviewers struggle with it. (UCLA)

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  • Guest commented
    July 19, 2018 20:26

    Monroe CC (monroecc) would like to see this or even a separate Url for guiding reviewers/references to the correct tab.  Right now, regardless of which tab you are on, the Url to sign in is the same.  Is it possible to split these out?

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  • Deleted User commented
    October 16, 2017 22:00

    University of Texas, Medical Branch is also having issues with this with their university users. Mentioned during Client Conference 2017

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  • Deleted User commented
    February 13, 2017 20:31

    Indiana University is also struggling with this.

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