Problem:

Each scholarship has 4 awards. Each award is based off a specific need. So when the admin communicates with the student she has to personal email them and craft a email for each need. She loved when we created a personalized email based off the general application because she was then able to use the system to send out private emails. To take this a step further it would be great to offer a template for these ad hac emails.

Solution:

When she wants to email a certain applicant and she goes through the motions to do this it would be great to have a button that would populate a template of some kind for her to use. This would save her from having to copy and paste the same basic template.