Would like the system to automatically populate "unused references" to make applicants eligible

Currently, if a reference moves to the unused references section and then is submitted, it doesn't register as a submitted reference to make the candidate eligible. So, if they have 2 submitted references and a 3rd submitted reference under "unused references" that reference doesn't populate to make them eligible if 3 are required.  The issue is that applicants/nominators don't know that they are responsible for going back into the system and managing this process and are not becoming eligible because it is sitting in "unused references".

  • Guest
  • Nov 8 2019
  • Reviewed: Voting Open
Client Name "shard name" positivecoach
Employee Name Jennie Wulbrun
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  • Admin
    Carrie Goldberger commented
    January 10, 2020 21:10

    Hi Jennie,

    I apologize for the confusion. This request is still open for voting. The previous comment was just meant to move the description from a duplicate request into this one. I'm working on consolidating similar requests to help us monitor how often they come up.

    Best,

    -Carrie

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  • Guest commented
    January 10, 2020 19:54

    I'm seeing a "similar request" from another client but not a response or resolution. Have you addressed the question yet?

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  • Admin
    Carrie Goldberger commented
    January 10, 2020 17:22

    Please see similar request from sccollege in the merged enhancement; description below -

    "If an applicant has entered multiple references, they have to pick one currently to appear as active. However, students wouldn't know which reference is most likely to submit a letter, and System/Opportunity Admin don't have a way to view items submitted by unused references. This can disqualify students whose unused references have submitted something that the Administrator is not able to view."

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