This idea has been merged into another idea. To comment or vote on this idea, please visit SMM-I-617 Opportunity Level Regret Letters.
Each year we struggle with deciding to send a "So Sorry/Not Selected" email to students who complete the General Application who were not selected for an award. Due to departments having different awarding timelines, sending a blanket communication is confusing to students.
To provide better service to our students, we would like to suggest adding a "Not Selected" Communication option in the Communication section of each opportunity. When awarding, our university Scholarship Administrators would like to notify students that they were not selected for individual opportunities and personalize that communication to include resources and content that pertains to the individual opportunity. The idea would be if a student is categorized to "Not Selected", the email would generate to send to all students in that category.
This would go in the Communication section next to the 'Post Acceptance' comm template.
Client Name "shard name" | colorado |
User | System Admin , Opportunity Admin |
Functional Unit | Communications |
Employee Name | Christina Inkpen |