Business Problem: Client would like to bold certain words/phrases/characters on application questions from the Applicant's perspective on the Applicant portal in order for them to stand out more for emphasis. Dates, tasks, instructions, etc are al...

Under Site > Files > System Reports, there are many pre-built reports available to system admins that will query specific information about their Award Management system. The request has come up for additional reports to be created and made ...

I keep coming across the issue where an applicant answers most of the General App questions except for one or two required questions and Saves it (not submit), then finds a Conditional App and Submits it. This triggers an email to them saying some...

The "Fund Status" on the Dashboard is system wide. However, the University of Arkansas Fayetteville would like the ability to see the fund information separated out by Scope. It is nice that they can see the fund information but it does not appear...

Organization Name, address and other pertinent details about the grantee need to appear in the Fund Disbusrement grid. When I called to seek a solution, even the BlackBaud Tech thought something was wrong that it did not appear. An organization na...

I am developing a strategy to get students to opt in for text messages. I have found that some students do not reply to the opt in message and have learned the only way they can receive text messages in the future is to go back to the original tex...

Every option on the Opportunity Details tab should be updatable from this screen. It makes no sense that only 80% of the options are available. For example, why is Match Drafted nor Post Acceptance not an option.

There is a lot of white space on the Opportunities page when a user looks for more details on an award. It is unnecessary, and rather than simply being an odd design choice, it actually makes it look like information is missing. This view should b...

"It would be very useful and beneficial to have multiple criteria sections (qualifications) which are applied or used throughout the award process. For example, a specific set of criteria for preliminary qualifications, a different set to be used ...

We would like to be able to tag portfolios from a drop-down list that we populate in the same manner that scopes work. For example: need, EOP, match pool, first-generation student, underserved community, transfer student. At the moment, we have ad...